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Behavioural Targeting, Phorm and some common sense

6/10/2008 - posted under Media planning and buying
by Duncan Parry

Behavioural targeting has been in the mainstream press recently, with ISPs BT and Charter being criticized for testing Phorm and NebuAd's targeting technology in the UK and US respectively.

I'm not going to go back over the issues here, but just state my belief on the the approach the industry should take from here: 

  • explain to consumers what is being tested - and tell them if they are affected;
  • educate them on the advantages this type of targeting has for them and site publishers
  • tell them exactly how their identities are protected, and
  • allow them to opt-out.

However, I do believe behavioural targeting is acceptable and useful - after all, it has been around longer than the current hoo-ha in the press. The Economist has a sensible piece on it this week - "Not necessarily a bad idea."

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